POLICIES

CANCELLATIONS:  

We understand circumstances may arise that make it impossible for you to keep a scheduled appointment.  If you need to cancel or reschedule your appointment, please call 24 business hours before your scheduled appointment time.  If we are not available, please leave a message with our answering service. Any cancellations made less than 24 business hours in advance will be charged a $75 fee. Should this happen in the future, please call our office as soon as you know the appointment will need to be rescheduled. The earlier you let us know, the more likely we can offer your scheduled appointment time to another patient in need of care. 

LATE ARRIVALS:

If you will be late to your appointment, please contact our office to inform us.  We do allow a 10 minute grace period, but if you arrive after our grace period, the provider will be unable to see you and we will reschedule your appointment. 

NO SHOWS:

If a patient fails to present for a scheduled appointment, arrives so late for the appointment that they are unable to be seen by the provider, or fails to cancel the appointment 24 business hours prior to the time of the appointment, a $75 “Missed Appointment Fee” will be assessed. 

MASK POLICY:

Oregon no longer requires a mask to be worn in medical settings. Our clinic only requires a mask to be worn if you are experiencing respiratory symptoms - cough, cold, symptoms of COVID-19 or flu.

FRAGRANCES:

Due to patient and staff sensitivities, our office has a Fragrance Free policy.  Please do not wear perfumes, colognes, essential oils and other fragrances when visiting our establishment. We appreciate your understanding in this matter.